Hotpoint Freezer RZA36G1 User Manual

FREEZER - MODELS RZA36G.1-RZA36P.1  
INSTRUCTIONS FOR INSTALLATION & USE  
To ensure that your freezer runs reliably and efficiently follow these steps.  
GETTING STARTED:  
STEP 2  
STEP 4  
STEP 6  
STEP 1  
Move the freezer into  
position, using the sides  
of the cabinet. Take care  
to avoid damaging the  
refrigerant circuit pipe  
work on the rear.  
Choose a location for your  
freezer, away from any  
heat sources and  
allow adequate  
ventilation - 30mm  
(11/4 inch) gap above.  
STEP 3  
Before plugging in and  
switching on, leave the  
freezer in its final  
location for at least 15  
minutes to allow it to  
settle.  
Level the freezer by  
adjusting the front feet.  
This will stop rocking or  
vibration and keep the  
door aligned.  
STEP 5  
Plug in and switch on.  
Allow the freezer to cool  
before placing food  
inside.  
Your freezer is now  
working.  
If after 24 hours your  
freezer is not operating as  
you want, refer to the  
TROUBLESHOOTING  
section.  
The high temperature  
light will stay on until the  
freezer has cooled down.  
All food in the freezer  
should be covered.  
Read the rest of these instructions to get the best from your appliance  
and remember to fill in your guarantee registration.  
 
Keep this Book in a safe place for quick reference.  
Installation  
30mm (11/4 inch)  
Location & Air Circulation  
Locate your freezer away from sources of heat e.g.  
Cookers, Radiators, Direct Sunlight as extreme  
temperature will affect its performance.  
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Allow a minimum 30mm (1 /4 inch) between the top of  
the freezer and the underside of the worktop.  
Providing you follow the recommended ventilation requirements you will :-  
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Prolong the life of the freezer.  
Minimise the risk of condensation on the outside of the freezer.  
Minimise the running costs.  
Minimise operating sounds caused by vibration.  
Minimum space required to open door  
The freezer needs a space of 600mm (24 inches) in front to allow the door to  
open.  
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4
When positioning the freezer next to a unit, a gap of 30mm (1 / inch) can be left  
at the hinge side of the door to allow the easy removal of furniture. If preferred  
the freezer can be positioned so that a gap is not left. This will restrict how far the  
door can be opened but the furniture can still be removed (see diagram below).  
The door hinge side can be changed to make it easier to open (see ‘Door Reversal’  
in the CLEANING & MAINTENANCE section).  
TOP VIEW  
TOP VIEW  
less than 30mm  
30mm or more  
3
 
Installation  
Levelling:  
Level the freezer when it is in its final location by adjusting the front feet, until firm  
contact is made with the floor. This will stop rocking or vibration and keep the door  
aligned which helps the freezer run reliably and efficiently.  
Before plugging in and switching on, leave the freezer standing in its final location for  
at least 15 minutes to allow it to settle.  
Fitting a Freezer under a Work Top  
To minimise running costs Hotpoint recommend fitting a vent to the rear of your  
worktop, which is available from Hotpoint Genuine Parts & Accessories Mail Order  
Hotline (see KEY CONTACTS, back page).  
WARNING: If there is less than 30mm clearance above the freezer, a vent must be  
fitted to provide adequate ventilation above your freezer.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24  
4
 
Installation  
Electrical Supply  
WARNING: This appliance must be earthed.  
The freezer must be positioned so that the plug is accessible after installation.  
Fuses  
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the  
fuse, only use those rated at 13A and ASTA approved to BS1362.  
Changing the Plug  
Cut off and dispose of the supplied plug if it does not fit your socket.  
WARNING: To avoid a shock hazard do not insert the discarded plug into a socket  
anywhere else.  
IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE  
FOLLOWING CODE :  
Green/Yellow  
Blue  
-
-
Earth  
Neutral  
Brown  
-
Live  
If you change the plug, the colour of wires in the mains lead may not correspond with  
the colour of the markings identifying terminals in the plug. You should therefore  
wire it as shown above.  
Changing the Mains Lead  
This freezer is fitted with a special mains lead. If you need to replace the mains lead  
due to damage, one can be bought from Hotpoint Service (see KEY CONTACTS, back  
page). It is strongly advised that this work is carried out by a qualified electrician.  
CE Marking certifies that this appliance conforms to the following EEC  
directives : Low Voltage Equipment - 72/23/EEC & 93/68 EEC  
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC  
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5
 
Controls  
Controlling the Temperature of the Freezer Compartment  
The control wheel on the front of the worktop adjusts the internal freezer  
temperature. Your food should be maintained at -18˚C or colder for long term  
storage.  
The setting of the control wheel will depend on the location of the freezer, the room  
temperature and how often the door is opened. The normal set point (marked by a 3  
and N on the dial) is usually suitable. If you need to adjust the temperature turn the  
control wheel:  
Clockwise (higher number) - Colder  
Anti-clockwise (lower number) - Warmer  
You can check the temperature of the freezer compartment by using a Fridge Freezer  
Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order  
Hotline (see KEY CONTACTS back page).  
WARNING: Do not use a mercury filled thermometer, as breakage would cause a  
health hazard.  
Your freezer must NOT be placed in a room where the temperature goes below 2˚C or  
above 38˚C for prolonged periods, as the internal freezer temperature will not be  
maintained.  
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6
 
Controls  
Indicator Lights  
Green Mains Light  
The green mains light will stay on as long as the electricity supply is not interrupted.  
Red High Temperature Warning Light  
The red temperature warning light will come on when the freezer is first switched on  
or when the temperature inside the compartment rises above the correct storage  
temperature. Check the TROUBLESHOOTING section before calling for advice. The  
red light may come on for a short period when opening the freezer door to load or  
unload food, in this case storage times will not be affected.  
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7
 
Useful Advice  
Note:  
The Rating Plate, which lists the appliance Model Number and Serial  
Number can be found near the bottom of the left hand internal wall.  
Frozen food storage capacity  
Maximum freezing capacity in 24 hours  
33kg  
15kg  
Maximum conservation time from failure 18 hours  
Making the best use of your Freezer  
Note : Always use the handle provided to open the freezer door.  
To ensure that your freezer operates as efficiently as possible :  
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Follow food packaging “best before/use by” instructions or your suppliers  
advice on a suitable maximum storage time.  
Keep foods tightly covered to retain moisture and prevent flavour/odour  
transference. Plastic bags, aluminium foil, plastic stretch wrap and containers  
with lids are ideal.  
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Select chilled and frozen food last when shopping, transport in a ‘cool bag’  
and place in freezer as soon as possible after arriving home.  
Avoid opening the door unnecessarily or for longer than needed.  
Allow hot or warm food to cool down in covered containers before placing in  
freezer, as placing hot food inside reduces efficiency.  
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Prepare fresh foods for freezing in small quantities to ensure that the food  
freezes quickly and so that its quality does not deteriorate.  
Ensure that packets/containers of food are dry before freezing otherwise  
they may freeze together.  
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Useful Advice  
Storing Food in a Freezer  
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Freeze and store either fresh food or long term commercially frozen foods.  
Generally speaking long term storage means up to 3 months but this can  
vary, so always follow your supplier’s recommendations otherwise refer to  
the pictorial guide on the door liner (see below).  
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Place frozen food in the freezer compartment as soon as possible after  
buying it.  
Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as  
they may burst.  
Lollipops and water ices should not be given to children directly from the  
freezer the low temperature may cause ‘freezer burns.  
Store ice cream towards the top front of the freezer and remove from freezer  
15-30 minutes before serving.  
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Ensure food is labelled and dated before placing in freezer.  
Do not allow fresh food to come into contact with food already frozen, the  
frozen food could start to defrost.  
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Once thawed, food should be cooked and eaten within 24 hours or cooked  
and refrozen.  
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4
Fully defrost your freezer when the ice is between 3-5mm thick ( / inch) (see  
CLEANING & MAINTENANCE section).  
Note : A thick layer of ice will increase the running costs of your freezer.  
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9
 
Useful Advice  
Advice on Using Freezer Drawers  
This freezer can be used with or without the drawers. However, the bottom drawer  
needs to remain in position at all times (to maintain the correct storage temperature).  
It is generally more convenient to use the drawers but if a lot of food is to be stored  
the drawers can be taken out and food placed directly onto the grids.  
Ensure that packets/containers of food are thoroughly dry before placing onto the  
grids.  
The storage drawers can be easily removed. Pull the drawer towards you until it  
reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to  
release and remove.  
For cleaning advice see CLEANING & MAINTENANCE section.  
When using the frozen food storage drawers, ensure that they are pushed fully back  
before closing the door.  
Food can be separated into different storage drawers for easy identification.  
When lifting or removing the large deep drawer it is important to hold the side  
handles and not the front handle.  
WARNING: The freezer drawers can become heavy when fully loaded with food.  
Care must be taken if attempting to lift or carry a full freezer drawer. It is  
recommended to remove the required food, rather than the whole freezer drawer.  
Note : It is important not to touch or move any of the freezer drawers/parts  
with wet hands as it may cause freezer burn or discomfort.  
Ice Tray  
When making ice, use the tray provided. Take care not to overfill with water.  
Uncovered food should not be placed near the ice tray as it can affect the flavour of  
the ice.  
Note : Empty, wash and refill the ice tray periodically to ensure freshness.  
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10  
 
Defrosting  
Defrosting  
Regular use of your appliance causes ice to gradually build up on internal surfaces  
increasing the running costs of your appliance. When the ice is between 3-5mm ( /  
1
4
inch) Hotpoint recommend ‘fully defrosting your freezer.  
Fully defrosting your freezer.  
WARNING: Switch off the electricity supply and pull out the mains plug.  
1.  
2.  
3.  
Remove frozen food, wrap or cover and store in a cool place.  
Remove the storage drawers  
A defrost tube is stored in the floor of the freezer. Insert the tube into the  
groove situated in the floor at the front of the freezer. Place a container  
beneath the tube to collect the defrost water.  
4.  
5.  
As the frost begins to melt, use the supplied plastic scraper to remove frost.  
Never use sharp metal tools to remove frost as they may damage your  
freezer beyond repair.  
Sponge out excess defrost water which collects at the bottom of the freezer.  
NOTE : When defrosting is complete, clean the interior thoroughly,  
see CLEANING & MAINTENANCE section.  
6.  
7.  
Replace storage drawers.  
Replace mains plug and switch on. Unwrap food and replace.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24  
11  
 
Cleaning  
Cleaning  
WARNING: Switch off electrical supply and pull out mains plug before cleaning.  
Interior  
1.  
Remove food and wrap or cover to keep it frozen.  
2.  
Remove drawers from each compartment and wash in warm water and  
washing up liquid using a soft cloth, dry thoroughly.  
Note : It is important to ensure that cleaned baskets are thoroughly dried  
before refitting to the freezer compartment.  
3.  
Wipe interior and fittings with a clean cloth wrung out in a solution of either  
one teaspoon of bicarbonate of soda to one pint of water or Milton™  
sterilising fluid, diluted according to the manufacturer’s instructions.  
Dry interior thoroughly with a clean cloth before replacing fittings and food.  
4.  
Exterior  
Use a clean soft cloth wrung out in warm water and washing up liquid to wipe the  
exterior surface, dry thoroughly.  
WARNING: Do not use abrasive powder, household cleaner, bleach or wax polish  
to clean your freezer, they leave a smell in the freezer and can damage the  
exterior.  
Use a soft brush or vacuum cleaner to remove dust from underneath the freezer and  
from the compressor and condenser situated at the back of the freezer.  
WARNING: Do not damage the pipework.  
Door Seal  
Use warm water and a clean soft cloth to wipe along and in between the creases of  
the door seal, dry thoroughly. Take care not to damage the seal and avoid using  
sharp objects.  
WARNING: Do not use detergent, it will damage the seal.  
Going Away  
If you are going away and don’t want to use your freezer, switch off electricity supply  
and pull out the mains plug. Remove food and follow the defrosting and cleaning  
instructions above.  
Note : Leave the door ajar to prevent an accumulation of odours.  
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12  
 
Maintenance  
You will need a selection of small hand tools, screwdrivers, spanners etc. to carry out  
this procedure.  
Our Service Department can arrange for an Engineer to do the conversion for you but  
a charge will be made.  
Door Reversal  
WARNING: Switch off electrical supply and pull out the mains plug.  
Remove loose items/fittings from inside the fridge and place food into insulated  
containers whilst carrying out this operation.  
1.  
2.  
3.  
4.  
5.  
Open the door as wide as possible.  
Note : You may require assistance to do this:  
Support the door and using a screwdriver, remove the screw  
securing the top hinge.  
Carefully tilt the door to remove the hinge from the cabinet  
and lift the door off the bottom hinge.  
Remove the spacing washers from the bottom hinge.  
Note : You may require assistance to do this:  
Using the packaging from the appliance or a suitable substitute to support  
the back of the appliance. Lay the appliance on it’s back ensuring the  
pipework at the back is not damaged or bent. Be careful that the appliance  
does not run away from you when the wheels touch the floor.  
Unscrew the foot plate and hinge bracket fitted to the bottom right hand  
side of the appliance. Unscrew the foot and footplate fitted to the bottom  
left hand side of the appliance.  
Refit the hinge bracket and the footplate to the opposite sides of the  
appliance. Screw in the feet until there is approximately 35mm projecting  
from the bottom front edge of the appliance.  
6.  
7.  
8.  
Lift the appliance onto its feet. You may require assistance to do this:  
Lift the appliance from the rear of the tabletop and stand it on it’s feet and  
wheels. Be careful that the appliance does not run away from you when  
the wheels touch the floor.  
9.  
Using a thin blunt instrument, remove the hinge  
bush cap from the top left of the door and refit on  
the top right.  
10.  
If applicable - using a screwdriver, remove the door  
stop from the bottom right of the door and refit on  
the bottom left.  
door stop  
Note : You may require assistance to do this:  
11.  
12.  
Replace the top hinge onto the door, slide the door onto the bottom hinge  
pin and support the door whilst screwing the top hinge into position. Ensure  
that the top hinge bracket is positioned correctly.  
Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION section).  
Note : Let the appliance stand upright in it’s final location for at least 15  
minutes before plugging in and switching on the electricity supply.  
13  
 
Troubleshooting  
IS THE FREEZER WORKING AS YOU  
WANT?  
Have you read through the  
reached the correct temperature).  
3. Check door has been closed properly.  
There has been a power failure  
instruction book ?  
If you still have a problem, before  
calling our service organisation see if  
any of the tips below help.  
WARNING: Do not open the freezer  
compartment door.  
If power failure lasts longer than the  
maximum conservation time (18 hrs),  
food should either be cooked and eaten  
with 24 hours or cooked and refrozen.  
The appliance will not work  
1. Check plug is firmly positioned in the  
socket outlet and the power supply is  
switched on.  
2. Check power supply with another  
appliance.  
The freezer door is difficult to open  
A well sealed freezer door can be difficult  
to open. This is partly due to the  
3. Check fuse/circuit breaker.  
4. Check the door is closed properly.  
difference in temperature between the  
room and internal freezer compartment.  
If you have just closed the freezer door, it  
maybe particularly difficult to open again  
immediately. Wait 5 minutes for the  
internal and external pressure to equalise  
and try again.  
The appliance is making a lot of noise  
1. Check that the rear pipe work is clear  
of the wall, skirting board and other  
obstacles.  
2. Check that all four feet/wheels are  
firmly in contact with the floor and  
level.  
Ice builds up rapidly inside the freezer  
1. Check that nothing is stopping the  
door from closing properly.  
3. See ‘Operating Sounds’ overleaf.  
2. Check that foods and liquids are  
covered to avoid the build up of  
moisture inside.  
3. See ‘Defrosting’ in the CLEANING &  
MAINTENANCE section for advice.  
The freezer is too warm  
1. Turn the control wheel to a higher  
number. See CONTROLS section.  
2. If the appliance is close to a heat  
source, move it to another location.  
3. Check that there is enough  
The door will not close  
ventilation around the appliance.  
4. Check door has been closed properly.  
1. Check to see if the appliance has a  
build up of ice which is stopping the  
door closing. If this is the case refer to  
‘Defrosting’ in the CLEANING &  
MAINTENANCE section and defrost  
the appliance.  
The freezer is too cold  
1. Turn the control wheel to a lower  
number. See CONTROLS section.  
The red warning light will not go out  
1. Has the appliance just been  
If there is still a problem contact  
Hotpoint Service (see KEY CONTACTS  
back cover).  
installed? (This is normal and the  
light will go out when the correct  
temperature has been reached).  
2. Has the appliance just been loaded  
with a large quantity of food. (The  
light will go out once all the food has  
14  
 
Troubleshooting  
OPERATING SOUNDS OF A FRIDGE FREEZER  
These are the normal types of sound that your freezer will make.  
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The motor (compressor) makes a buzzing or humming sound when it is  
running. This can be louder when it first switches on. This sound will  
reduce over the first few months.  
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Gases flowing through the pipes can produce gurgling, bubbling,  
roaring or humming noises.  
The temperature control can make a clicking noise when it turns the  
motor on and off.  
Expansion and contraction of parts inside the freezer can produce a  
cracking noise as they rapidly change temperature.  
Don’t forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224  
Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and  
there is no product failure or the failure has been caused by damage, misuse or by incorrect installation,  
charges will apply.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24  
15  
 
Guarantee  
GB  
12 Months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown  
repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because  
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no  
cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
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The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
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Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
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-
-
Damage resulting from transportation, improper use, neglect or interference or as a result of  
improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There  
will be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply  
call our registration line on 08448 24 24 24 (ROI 01 230 0233).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 0 8448  
226 226 (ROI 01 230 0233).  
Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08448 224 224 (ROI 01 230 0233) for telephone assistance, or, where necessary, to  
arrange for an engineer to call. If we cannot resolve the technical problem we will replace your machine  
or, if you prefer, give you your money back.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24  
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After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working life than us -  
the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 24 24 24  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee  
you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. Please see section “Precautions and tips” for  
details about disposal legislation. To minimise the risk of injury to children, remove the door, plug and  
cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the  
appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24  
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03/2013  
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