Hotpoint Dishwasher HDA2100 User Manual

Owner’s Manual  
HDA1000  
HDA1100  
HDA2000  
HDA2100  
HDA2200  
HDA3200  
HDA3400  
HDA3500  
Part No. 165D4700P216  
Pub. No. 39-5890 7-00 JR  
 
Safety Information . . . . . .4–7  
SyeIfrmation  
Hotpoint & You,  
A Service Partnership.  
Ask any Hotpoint appliance owner and they  
will tell you we stand behind our products  
with unmatched quality service. However,  
did you know that most questions result  
from simple problems that you can easily  
fix yourself in just a few minutes? This  
Owner’s Manual can tell you how.  
Operating Instructions  
OepagIructions  
Control Panel . . . . . . . . . . . . . .8  
Control Settings . . . . . . . . . . . .9  
Dial Cycles . . . . . . . . . . . .10, 11  
Using the Dishwasher . . .12, 13  
Loading the  
Dishwasher Racks . . . . . .14, 15  
Read this Manual  
Inside you will find many  
helpful hints on how to use and  
maintain your dishwasher  
properly. Just a little preventive  
care on your part can save you a  
great deal of time and money  
over the life of your dishwasher.  
Care and Cleaning . . . . . .16, 17  
Optional Accessories . . . .18, 19  
Troubleshooting Tips  
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Review the Section on  
Troubleshooting Tips  
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Before You  
Call For Service . . . . . . . . .20–25  
You’ll find many answers to  
common problems here.  
If you review our chart of  
Troubleshooting Tips first,  
you may not need to call for  
service at all.  
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Customer Service  
If You Need Service  
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Product Registration . . . . . . . .29  
Warranty . . . . . . . . . . . . . . . .31  
Service Telephone  
Numbers . . . . . . . . . .Back Cover  
If you do need service, you can  
relax knowing help is only a  
phone call away. A list of toll-free  
customer service numbers is  
included in the back section.  
Or you can always call the  
GE Answer Center®at  
800.626.2000, 24 hours a day,  
7 days a week.  
3
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
For your safety, the information in this manual must be  
followed to minimize the risk of fire, explosion, electric  
shock, or to prevent property damage, personal injury,  
or loss of life.  
SeyIfrmation  
WATER HEATER SAFETY  
Under certain conditions hydrogen gas may be produced in  
a water heater that has not been used for two weeks or  
more. HYDROGEN GAS IS EXPLOSIVE.  
If the hot water has not been used for two weeks or more, prevent  
the possibility of damage or injury by turning on all hot water  
faucets and allow them to run for several minutes. Do this before  
using any electrical appliance which is connected to the hot water  
system. This simple procedure will allow any built-up hydrogen gas  
to escape. Since the gas is flammable, do not smoke or use an open  
flame or appliance during this process.  
OpeagIructions  
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SyeIfrmation  
Use your dishwasher only for its intended purpose as  
described in this Owner’s Manual.  
PROPER INSTALLATION  
AND MAINTENANCE  
This dishwasher must be properly installed and located in  
accordance with the Installation Instructions before it is  
used. If you did not receive an Installation Instructions  
sheet with your dishwasher, you can receive one by calling  
OepagIructions  
®
us toll-free at the GE Answer Center , 800.626.2000.  
Connect to a grounded  
metal, permanent wiring  
system; or run an equipment-  
grounding conductor with  
the circuit conductors and  
connect to the equipment-  
grounding terminal or lead  
of the appliance.  
Dispose of discarded  
appliances and shipping or  
packing material properly.  
Do not attempt to repair or  
replace any part of your  
dishwasher unless it is  
specifically recommended in  
this manual. All other  
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Improper connection of the  
equipment-grounding  
conductor can result in a risk  
of electric shock. Check with  
a qualified electrician or  
service representative if you  
are in doubt whether the  
appliance is properly  
servicing should be referred  
to a qualified technician.  
To minimize the possibility of  
electric shock, disconnect this  
appliance from the power  
supply before attempting any  
maintenance. NOTE: Turning  
the dishwasher off does not  
disconnect the appliance  
from the power supply. We  
recommend having a  
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grounded.  
qualified technician service  
your appliance.  
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5
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
SeyIfrmation  
DO NOT…  
Do not tamper with controls.  
Do not allow children to  
play inside, on or with this  
appliance or any discarded  
appliance.  
Do not abuse, sit on, or stand  
on the door or dish rack of  
the dishwasher.  
Do not discard a dishwasher  
without first removing the  
door of the washing  
compartment.  
Do not store or use  
combustible materials,  
gasoline or other flammable  
vapors and liquids in the  
vicinity of this or any other  
appliance.  
OpeagIructions  
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6
 
SyeIfrmation  
WHEN USING YOUR DISHWASHER  
Use only powder, tabs or  
liquid detergents or wetting  
agents recommended for use  
in a dishwasher and keep  
them out of the reach of  
children. Cascade®  
Automatic Dishwashing  
Detergent has been approved  
for use in all GE dishwashers.  
Non-Dishware Items: Do not  
wash items such as electronic  
air cleaner filters, furnace  
filters and paint brushes in  
your dishwasher. Damage to  
dishwasher and discoloration  
or staining of dishwasher  
may result.  
OepagIructions  
Do not touch the heating  
element during or  
immediately after use.  
Locate sharp items so that  
they are not likely to damage  
the door seal.  
Do not operate your  
dishwasher unless all  
enclosure panels are  
properly in place.  
Load sharp knives with the  
handles up to reduce the risk  
of cut-type injuries.  
Do not wash plastic items  
unless marked dishwasher  
safe or the equivalent. For  
plastic items not so marked,  
check the manufacturer’s  
recommendations.  
Close supervision is necessary  
if this appliance is used by or  
near children.  
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Load light plastic items  
so they will not become  
dislodged and drop to the  
bottom of the dishwasher—  
they might come into contact  
with the heating element and  
be damaged.  
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READ AND FOLLOW THIS SAFETY  
INFORMATION CAREFULLY.  
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SAVE THESE INSTRUCTIONS  
7
 
About the dishwasher control panel.  
You can locate your model number on the tub wall just inside the door.  
Throughout this manual, features and appearance may vary from your model.  
OFF  
Model HDA1000  
Model HDA1100  
NORMAL WASH  
SHORT WASH  
OFF  
ON  
HEATED  
DRY  
HEATED  
DRY  
SeyIfrmation  
ON  
ON  
OFF  
OFF  
DRYING  
RINSE ONLY (HEATED DRY OFF)  
HOT  
PREWASH  
OPTION  
HEAVY WASH  
Models HDA2000 and HDA2100  
NORMAL WASH  
HEATED  
DRY  
WATER SAVER  
OFF  
ON  
OFF  
DRYING  
RINSE ONLY (HEATED DRY OFF)  
HOT  
PREWASH  
OPTION  
START  
WATER SAVER  
Model HDA2200  
HEATED  
DRY  
OpeagIructions  
OFF  
POTS  
NORMAL  
WASH  
ON  
SHORT WASH  
& PANS  
OFF  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY (HEATED DRY OFF)  
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HOT  
PREWASH  
OPTION  
START  
Model HDA3200  
WATER SAVER  
HEATED  
DRY  
OFF  
POTS  
NORMAL  
WASH  
HI TEMP WASH  
ON OFF  
& PANS  
ON  
OFF  
cycle  
selector  
energy saver  
options  
PLATE WARMER  
(HEATED DRY ON)  
(HEATED DRY OFF)  
RINSE ONLY  
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HOT PREWASH OPTION  
START  
1
2
Model HDA3400  
3
HOURS  
DELAY  
DELAYED  
START  
LIGHT  
WASH  
HOT  
PREWASH  
HI TEMP  
WASH  
HEATED  
DRY  
ENERGY  
SAVER  
POTS  
NORMAL  
WASH  
4
& PANS  
5
OFF  
WATER  
SAVER  
cycle  
selector  
energy saver  
options  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
HOT PREWASH OPTION  
START  
1
Model HDA3500  
2
3
HOURS  
DELAY  
DELAYED  
START  
HOT  
PREWASH  
HI TEMP  
WASH  
HEATED  
DRY  
ENERGY  
SAVER  
POTS  
NORMAL  
CHINA  
CRYSTAL  
4
& PANS  
WASH  
5
OFF  
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WATER  
SAVER  
cycle  
selector  
energy saver  
options  
PLATE WARMER  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
8
 
SyeIfrmation  
Control Settings  
Cycles  
POTS & PANS/ 9.5 gal., 63 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse  
HEAVY WASH  
For heavily soiled dishes or cookware with dried-on or baked-on soils.  
Everyday dishes may be included. This cycle will not remove  
burned-on foods.  
OepagIructions  
NORMAL WASH 8.0 gal., 63 min. Rinse Rinse Main Wash Rinse Rinse Rinse  
For loads of everyday dishes, glasses and cookware with medium  
soils. NOTE: Many dishes have lighter soil than normal. Choosing  
a cycle other than NORMAL WASH will save energy and water.  
SHORT WASH 6.6 gal., 52 min. Rinse Main Wash Rinse Rinse Rinse  
For quickly washing loads of everyday dishes with medium soils  
that have not dried on, such as loads consisting mostly of glasses.  
LIGHT WASH/ 6.7 gal., 63 min. Rinse Rinse Main Wash Rinse Rinse  
WATER SAVER 5.4 gal., 63 min. Rinse Main Wash Rinse Rinse  
For dishes with light soils.  
RINSE ONLY 3.9 gal., 12 min. Rinse Rinse Rinse  
For rinsing partial loads that will be washed later.  
Do not use detergent.  
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PLATE WARMER For warming clean dishes and serving plates. This cycle will take  
approximately 32 minutes.  
HOT PREWASH Preheats wash water to the correct temperature. Adds 1.5 gal.  
and 30 min. RINSE to the start of the selected cycle.  
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Energy Options  
HI TEMP Provides extra heat for best performance. It is used best with  
WASH ON/ heavily-soiled dishes.  
HI TEMP WASH  
HI TEMP Turns HI TEMP WASH off.  
WASH OFF  
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HEATED DRY/ Turns the heating element on for fast drying. This option will extend  
HEATED DRY ON the time of your wash cycle. Available on all wash cycles except  
RINSE ONLY. Adds approx. 32 minutes to the cycle.  
HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy  
is saved.  
ENERGY SAVER Turns all options off.  
9
 
About the dishwasher control panel.  
Start  
Slowly turn the Dial to the START or ON position, or the selected cycle.  
Don’t turn it past the START, ON or cycle position, or you could  
accidentally miss a rinse. For models HDA2120 and HDA2130, when  
using the POTS & PANS cycle, slowly turn the Dial to the NORMAL/POTS  
& PANS position and press the POTS & PANS ON button. When using  
the NORMAL cycle, slowly turn the Dial to the NORMAL/POTS & PANS  
position and press the POTS & PANS OFF button. See About the Dial  
Cycles section for other cycles on these models.  
SeyIfrmation  
There is a time delay between start-up and water fill so you will not  
hear any wash action right away.  
Latch the door to begin the cycle.  
About the dial cycles.  
OpeagIructions  
Rinse Only  
HOT  
PREWASH  
OPTION  
START  
For rinsing partial loads that will be washed later. Do not  
WATER SAVER  
OFF  
use detergent.  
Make sure ENERGY SAVER / HEATED DRY OFF is selected.  
1
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Be sure the door is unlatched.  
PLATE WARMER  
(HEATED DRY ON)  
(HEATED DRY OFF)  
RINSE ONLY  
2
Slowly turn the Dial to RINSE ONLY.  
3
Latch the door to start the cycle.  
4
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Delayed Start  
HOT PREWASH OPTION  
START  
1
2
3
HOURS  
DELAY  
The HOURS DELAY will allow you to delay the start  
time of any cycle not on the Dial automatically for up  
to 6 hours.  
4
5
OFF  
WATER  
SAVER  
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
RINSE ONLY  
(HEATED DRY OFF)  
1
Select the wash cycle and option you want.  
2
Slowly turn the Dial to desired time. The DELAYED  
3 START light will come on.  
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Latch the door to start the cycle.  
4
10  
 
SyeIfrmation  
Plate Warmer  
HOT  
PREWASH  
OPTION  
START  
For warming clean dishes and serving plates. This cycle  
will take approximately 32 minutes.  
WATER SAVER  
OFF  
Load clean dishware to be warmed.  
1
PLATE WARMER  
(HEATED DRY ON)  
Select HEATED DRY / HEATED DRY ON.  
OepagIructions  
(HEATED DRY OFF)  
RINSE ONLY  
2
Be sure the door is unlatched.  
3
Slowly turn the Dial to PLATE WARMER.  
4
Latch the door to start the cycle.  
5
Heavy, Normal or Water Saver  
HOT  
PREWASH  
OPTION  
HEAVY WASH  
NORMAL WASH  
WATER SAVER  
Be sure the door is unlatched.  
1
OFF  
Slowly turn the Dial to the cycle you want. Don’t turn it  
2 past this position, or you could accidentally miss a rinse.  
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Select any options.  
DRYING  
RINSE ONLY (HEATED DRY OFF)  
3
Latch the door to start the cycle.  
4
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Short Wash  
OFF  
NORMAL WASH  
SHORT WASH  
For quickly washing loads of everyday dishes with medium  
soils that have not dried on.  
Be sure the door is unlatched.  
1
DRYING  
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Slowly turn the Dial to SHORT WASH.  
RINSE ONLY (HEATED DRY OFF)  
2
Latch the door to start the cycle.  
3
11  
 
Using the dishwasher.  
Check the Water Temperature  
The entering water must be at least 120°F. and not more than  
150°F., for effective cleaning and to prevent dish damage. Check  
the water temperature with a candy or meat thermometer. Turn on  
the hot water faucet nearest the dishwasher, place the thermometer  
in a glass and let the water run continuously into the glass until the  
temperature stops rising.  
SeyIfrmation  
Use Jet-Dry® Rinse Agent  
Jet-Dry® rinse agent removes spots and prevents new film build-up  
on your dishes, glasses, flatware, cookware and plastic.  
Fill the rinse agent dispenser  
until it reaches the bottom of lip  
inside the opening. Replace cap.  
OpeagIructions  
To check if rinse agent is needed,  
remove the cap and look into the  
dispenser.  
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A full dispenser should last about  
one month.  
If rinse agent spills, wipe up the excess.  
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SyeIfrmation  
Proper Use of Detergent  
Use only detergent specifically made for use in dishwashers. Cascade®  
Automatic Dishwashing Detergent has been approved for use in all GE  
dishwashers. Keep your detergent fresh and dry. Don’t put powder  
detergent into the dispenser until you’re ready to wash dishes.  
The amount of detergent to use depends on whether your water is  
hard or soft. With hard water, you need extra detergent. With soft  
water, you need less detergent.  
OepagIructions  
Protect your dishes and dishwasher by contacting your water  
department and asking how hard your water is. Twelve or more grains  
is extremely hard water. A water softener is recommended. Without it,  
lime can build up in the water valve, which could stick while open and  
cause flooding. Too much detergent with soft water can cause a  
permanent cloudiness of glassware, called etching.  
You’ll find two detergent dispensers on the  
inside door of your dishwasher. All wash cycles  
require detergent in the main cup. Wash cycles  
with two washes will also use the open cup. When  
using automatic dishwashing detergent tabs,  
simply place one tab in the main cup and close.  
Open cup  
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Main cup  
Be sure the Dial is OFF before adding  
detergent. Otherwise, the detergent cup will not  
close and latch properly. Add detergent then close the main cup.  
NOTE: To open detergent cup after it has  
been closed, simply turn the detergent cup  
handle counter-clockwise until it releases.  
A snapping sound may be heard.  
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Forget to Add a Dish?  
A forgotten dish can be added any time before the main wash.  
Push the door latch to the left.  
1
Once the water calms, open the door. Steam may rise out of the  
2 dishwasher.  
Add forgotten dishes.  
3
Close the door and push the latch to the far right.  
4
13  
 
Loading the dishwasher racks.  
For best dishwashing results, follow these loading guidelines. Features and  
appearance of racks and silverware baskets may vary from your model.  
SeyIfrmation  
Upper Rack  
The upper rack is for glasses, cups and saucers.  
Cups and glasses fit best along the sides. This is  
also a secure place for dishwasher-safe plastics.  
The upper rack is good for all kinds of odd-  
shaped utensils. Saucepans, mixing bowls and  
other items should be placed face down.  
Secure larger dishwasher-safe plastics over two fingers  
when possible.  
Make sure small plastic items are secure so they can’t fall  
onto the heating element.  
OpeagIructions  
The Wash Tower  
Keep the center area clear in the lower rack.  
ips  
The wash tower rises through the center of the  
lower rack during the wash and rinse portions  
of the cycle.  
Don’t block it or load tall things next to it.  
Also, be careful not to let a  
portion of an item such as a pot  
or dish handle extend through  
the bottom rack. This could  
block the wash arm and cause  
poor washing results.  
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SyeIfrmation  
Lower Rack  
When loading the lower rack, do not load large platters or  
trays in the front right corner. They may prevent detergent  
from circulating during the wash cycle.  
OepagIructions  
The lower rack is best used for plates, saucers, and  
cookware. Large items such as broiler pans and  
racks should go along the sides. Load platters,  
pots and bowls along the sides, in corners, or in  
the back. The soiled side of items should face the  
center of the rack.  
Silverware Basket  
Put flatware in the removable basket with fork and  
knife handles up to protect your hands. Place  
spoons in the basket with handles down. Mix  
knives, forks and spoons so they don’t nest  
together. Distribute evenly. Small plastic items,  
such as measuring spoons and lids from small  
containers, should go in the bottom of the  
silverware basket with silverware on top.  
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A security cell cover (on some  
models) can be lowered  
to either side to secure  
lightweight items from the  
effects of the vigorous  
wash action.  
Don’t let any  
item extend  
through bottom.  
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15  
 
Caring for the dishwasher.  
To clean the control panel use a lightly dampened cloth then dry  
thoroughly. To clean the exterior use a good appliance polish wax.  
Never use sharp objects, scouring pads or harsh cleaners on any  
part of the dishwasher.  
SeyIfrmation  
Protect Against Freezing  
If your dishwasher is left in an unheated place during  
the winter, ask a service technician to:  
Cut off electrical power to the dishwasher. Remove  
fuses or trip circuit breaker.  
1
Turn off the water supply and disconnect the water  
2 inlet line from the water valve.  
Sump cover screws  
Drain water from the inlet line and water valve.  
3 (Use a pan to catch the water.)  
OpeagIructions  
Reconnect the water inlet line to the water valve.  
4
Remove the plastic sump cover in the tub  
5 bottom and use a sponge to soak up water  
in the rubber boot.  
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SyeIfrmation  
Two types of  
air gaps  
Does Your Dishwasher Have an Air Gap?  
An air gap protects your dishwasher against water  
backing up into it if a drain clogs. The air gap is not a  
part of the dishwasher. It is not covered by your  
warranty. Not all plumbing codes require air gaps, so  
you may not have one.  
The air gap is easy to clean.  
OepagIructions  
Check the air gap any time your  
dishwasher isn’t draining well.  
Turn off the dishwasher and lift off the  
chrome cover.  
1
Unscrew the plastic cap and clean with a toothpick.  
2
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17  
 
About optional accessories.  
You can change the door and lower access panel appearance of your  
dishwasher by ordering one of these optional accessories:  
Color Panels  
SeyIfrmation  
1/4” Wood Panel Trim Kit  
3/4” Trimless Panel Kit  
These accessories are available at extra cost (VISA, MasterCard, or  
Discover cards accepted) by calling 800-626-2002.  
Specify accessory number when ordering.  
Descriptions of Optional Accessories  
Color panels— Replacement door panels and lower access panels  
are available in the following colors:  
OpeagIructions  
GPF300A (Almond)  
GPF300B (Black)  
GPF300W (White)  
Wood panel trim kit— This accessory contains trim and instructions  
for you to supply and install a 1⁄4thick decorative wood door and  
lower access panel:  
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GPF325A (Almond)  
GPF325B (Black)  
GPF325W (White)  
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NOTE: The GPF100 dishwasher door spring kit must also be ordered  
and installed when the door panel weighs four lbs. or more.  
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Trimless panel kit— This accessory contains parts and instructions  
for you to supply and install a 34thick decorative wood door and  
lower access panel:  
GPF375  
NOTE: The GPF100 dishwasher door spring kit will be included with  
the trimless panel kit and must be installed with it.  
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18  
 
SyeIfrmation  
About optional rack accessories.  
Baby Bottle Holder  
Part Number: WX69X200  
Prevents movement of baby bottles during the  
dishwasher cycle  
Snaps easily onto any dishwasher upper rack  
Eliminates hand washing  
Fits all baby bottles  
For best results,  
the Baby Bottle  
Holder should  
be installed on  
the upper rack  
of the dishwasher.  
You can order a package of 5 Baby Bottle Holders, at extra  
cost, by calling 800-626-2002, or through the Internet at  
cards accepted).  
OepagIructions  
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19  
 
Before you call for service…  
Troubleshooting Tips  
Review the charts on the following pages first and you may not  
need to call for service.  
SeyIfrmation  
Problem  
Possible Causes  
What To Do  
Dishwasher won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset  
circuit breaker. Remove  
any other appliances from  
the circuit.  
Noise  
Some of the sounds  
you’ll hear are normal  
Soft food disposal  
shredding action.  
Drain valve opening to  
pump water out.  
Timer control as cycle  
progresses.  
OpeagIructions  
Detergent cup opening.  
The motor stopping during  
the drying period.  
Utensils are not secure  
in the rack or something  
small has dropped into  
the rack  
Make sure everything is  
secured in dishwasher.  
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Motor hums  
Dishwasher has not been  
used on a regular basis. If  
you do not use your  
dishwasher often, set it to  
fill and pump out once  
every week. This will help  
keep the seal moist and  
the garbage disposer clear.  
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SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Water standing in  
the bottom of the tub  
This is normal  
A small amount of clean  
water around the outlet on  
the tub bottom at the back  
of the tub keeps the water  
seal lubricated.  
OepagIructions  
Water won’t pump  
out of the tub  
Drain is clogged  
If you have an air gap,  
clean it.  
Check to see if your kitchen  
sink is draining well. If not,  
you may need a plumber.  
If the dishwasher drains  
into a disposer, run  
disposer clear.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic  
dishwasher detergents to  
avoid sudsing. Cascade®  
Automatic Dishwashing  
Detergent has been  
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approved for use in all  
GE dishwashers.  
To remove suds from the  
tub, open the dishwasher  
and let suds evaporate.  
Add 1 gallon of cold water  
to the tub. Close and latch  
the dishwasher. Pump out  
water by slowly turning the  
Dial until a drain period  
is reached. Repeat if  
isp  
CsutomSrvice  
necessary.  
Rinse agent  
was spilled  
Always wipe up rinse agent  
spills immediately.  
21  
 
Before you call for service…  
Troubleshooting Tips  
SeyIfrmation  
Problem  
Possible Causes  
What To Do  
Stained tub interior  
Detergent with  
colorant was used  
Some detergents contain  
colorant (pigment or dyes)  
that will discolor the tub  
interior with extended use.  
Check the detergent cup  
for signs of any  
discoloration. If cup is  
discolored, change to  
detergent without any  
colorant. Cascade®  
Automatic Dishwashing  
Detergent has been  
OpeagIructions  
approved for use in all  
GE dishwashers.  
Some tomato-based  
foods can stain  
Use of the RINSE ONLY  
cycle (on some models)  
after adding the dish to the  
load can decrease the level  
of staining.  
ips  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water  
temperature is correct.  
Rinse agent dispenser  
is empty  
Check the rinse agent  
dispenser.  
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Dishes and flatware  
not clean  
Inlet water temperature  
is below 120°F.  
Raise the water heater  
temperature to 120°F.  
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Use the HOT PREWASH  
feature.  
Water pressure is  
temporarily low  
Turn on a faucet. Is water  
coming out more slowly  
than usual? If so, wait until  
pressure is normal before  
using your dishwasher.  
Air gap is clogged  
Clean the air gap.  
Improper rack loading  
Make sure large dishware  
does not block the  
CustomSrvice  
detergent dispenser or the  
wash arm.  
22  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Spots and filming  
on glasses and  
flatware  
Use Jet-Dry® rinse agent to  
remove spots and prevent  
new film build-up.  
Extremely hard water  
OepagIructions  
Low inlet water  
temperature  
To remove stubborn spots  
and pre-existing film from  
glassware:  
Overloading the  
dishwasher  
Improper loading  
1 Remove all metal utensils  
from the dishwasher.  
Old or damp powder  
detergent  
2 Do not add detergent.  
3 Select the longest cycle.  
Rinse agent dispenser  
empty  
4 Start the dishwasher and  
allow to run for 18 to 22  
minutes. Dishwasher will  
now be in the main wash.  
Too little detergent  
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5 Open the door and pour  
2 cups (500 ml) of white  
vinegar into the bottom of  
the dishwasher.  
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6 Close the door and allow  
to complete the cycle.  
If vinegar rinse doesn’t  
work: Repeat as above,  
except use 1/4 cup (60 ml)  
of citric acid crystals  
isp  
instead of vinegar.  
Cloudiness on  
glassware  
Combination of soft  
water and too much  
detergent  
This is called etching and  
is permanent. To prevent  
this from happening, use  
less detergent if you have  
soft water. Wash glassware  
in the shortest cycle that  
will get them clean.  
CsutomSrvice  
Water temperature  
entering the dishwasher  
exceeds 150°F.  
Lower the water heater  
temperature.  
23  
 
Before you call for service…  
Troubleshooting Tips  
SeyIfrmation  
Problem  
Possible Causes  
What To Do  
Yellow or brown film  
on tub  
Tea or coffee stains  
Remove the stain by hand,  
using a solution of 1/2 cup  
bleach and 3 cups warm  
water.  
WARNING  
Before cleaning interior,  
wait at least 20 minutes  
after a cycle for the  
heating element to cool  
down. Failure to do so can  
result in burns.  
OpeagIructions  
An overall yellow or  
brown film can be caused  
by iron deposits in water  
A special filter in the water  
supply line is the only way  
to correct this problem.  
Contact a water softener  
company.  
ips  
White film on inside  
surfaces  
Hard water minerals  
To clean the interior, apply  
dishwasher detergent to a  
damp sponge. Wear  
rubber gloves. Do not use  
any type of cleanser other  
than dishwasher detergent  
because it may cause  
foaming or sudsing.  
Cascade® Automatic  
rubleshotingT  
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Dishwashing Detergent  
has been approved for use  
in all GE dishwashers.  
CustomSrvice  
24  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Detergent cup lid  
won’t latch  
Dial is not in the OFF  
position  
Turn the Dial to OFF  
and slide the door latch to  
the left.  
OepagIructions  
Detergent left in  
dispenser cups  
Dishes are blocking the  
detergent cups  
Reposition the dishes.  
Steam  
This is normal  
Steam comes through the  
vent by the door latch  
during drying and when  
water is being pumped out.  
Black or gray  
marks on dishes  
Aluminum utensils have  
rubbed against dishes  
Remove marks with a mild,  
abrasive cleaner.  
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isp  
CsutomSrvice  
25  
 
Notes  
SeyIfrmation  
OpeagIructions  
ips  
rubleshotingT  
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CustomSrvice  
26  
 
SyeIfrmation  
OepagIructions  
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rbuleshotingT  
isp  
CsutomSrvice  
27  
 
Notes  
SeyIfrmation  
OpeagIructions  
ips  
rubleshotingT  
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CustomSrvice  
28  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability,  
offers you Service Protection Plus —comprehensive protection on  
all your appliances—No Matter What Brand!  
Benefits Include:  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
• Backed by GE  
• All brands covered  
• Unlimited service calls  
• All parts and labor costs included  
• No out-of-pocket expenses  
• No hidden deductibles  
• One 800 number to call  
You will be completely satisfied with our service protection or you may request your  
money back on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much  
more—any brand! Plus there’s no extra charge for emergency service and low monthly  
financing is available. Even icemaker coverage and food spoilage protection is offered.  
You can rest easy, knowing that all your valuable household products are protected  
against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
29  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
After mailing  
Read your Owner’s  
Manual carefully.  
It will help you  
your Consumer  
the registration below,  
store this document in  
a safe place. It  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
operate your new  
appliance properly.  
If you have questions,  
or need more  
contains information  
you will need should  
you require service.  
Our service number is  
800 GE CARES  
3
1
2
information, call the  
GE Answer Center  
800.626.2000.  
®
(800-432-2737).  
Model Number  
Serial Number  
Important:  If you did not get a registration card with your product, detach and  
return the form below to ensure that your product is registered, or  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
E-mail Address  
Apt. #  
City  
Zip  
Code  
State  
Date Placed In Use  
Phone  
Number  
Month  
Day  
Year  
Occasionally, we may allow selected companies to send you information.  
l Check here if you do not want this information.  
GE Appliances  
General Electric Company  
Louisville, Kentucky  
30  
 
SyeIfrmation  
Hotpoint Dishwasher Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
For The Period Of:  
We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in  
materials or workmanship. During this full one-year  
warranty, we will also provide, free of charge, all labor,  
and in-home service to replace the defective part.  
OepagIructions  
Ten Years (Only for  
model HDA2000)  
From the date of the  
The tub or door liner, if it fails to contain water due to a  
defect in materials or workmanship such as cracking,  
chipping, peeling or rusting. During this full ten-year  
warranty, we will also provide, free of charge, all labor,  
and in-home service to replace the defective part.  
original purchase  
T
rbuleshotingT  
What Is Not Covered:  
Service trips to your home to teach you  
Damage to the product caused by  
how to use the product.  
accident, fire, floods or acts of God.  
Improper installation.  
Incidental or consequential damage to  
personal property caused by possible  
defects with this appliance.  
Replacement of house fuses or  
resetting of circuit breakers.  
isp  
Cleaning or servicing of the air gap  
device in the drain line.  
Failure of the product if it is  
abused, misused, or used for other  
than the intended purpose or used  
commercially.  
CsutomSrvice  
This warranty is extended to the original purchaser and any succeeding owner for products purchased  
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to  
your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This  
warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. To know what your legal rights are, consult your local or state consumer affairs office or your  
state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
31  
 
Service Telephone Numbers.  
®
GE Answer Center 800.626.2000  
The GE Answer Center®is open 24 hours a day, 7 days a week.  
OR  
SeyIfrmation  
Visit our Website at www.geaappliances.com  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
TDD 800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, Braille controls for a variety of GE  
appliances and a brochure to assist in planning a barrier-free  
kitchen for persons with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect  
and you’ll receive a substantial discount. GE Consumer Service will  
still be there after your warranty expires.  
ips  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts  
or accessories sent directly to their homes (VISA, MasterCard and  
Discover cards are accepted).  
rubleshotingT  
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Instructions contained in this manual cover procedures to be performed  
by any user. Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since improper servicing  
may cause unsafe operation.  
Service Satisfaction  
If you are not satisfied with the service you receive from GE, follow  
these steps. First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your  
phone number—to: Manager, Customer Relations,  
GE Appliances, Appliance Park, Louisville, KY 40225.  
CustomSrvice  
32  
Printed in Louisville, KY  
 

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