Get
Started
All you need to know to get going.
Before You Start
Your NETGEAR 341U USB Modem includes
TRU-Install, which is a feature that installs the
required drivers the first time you connect your
USB modem to your Windows or Mac computer.
An installation CD is not required.
- or -
• If the End user license agreement does not display
and the Autoplay window does not open, press
+E to open My Computer. Open the TRU-Install
drive, and then open the Win folder. Double-click
Setup.exe. When the End user license agreement
is displayed, select I’ve read and agree to the terms
and conditions of my order. Click Install and when
the installation is complete, click Finish.
Windows
When your device is connected to a Windows
computer that does not have the required drivers,
the device starts up and then:
Mac
• If the driver End user license agreement is
displayed, select I’ve read and agree to the terms
and conditions of my order. Click Install and
when the installation is complete, click Finish.
- or -
When the device is connected to a Mac computer
that does not have the required device drivers:
1. The device starts up, and then the TRU-Install
window opens. Double-click the Install Drivers icon.
• If the Autoplay window opens, click Run setup.exe,
and when the End user agreement is displayed,
select I’ve read and agree to the terms and
conditions of my order. Click Install and when the
installation is complete, click Finish.
2. Follow the onscreen instructions and when
prompted, enter your Mac password.
3. Click Continue Installation.
4. When the installation finishes, click Restart to
reboot the computer and use the new drivers.
Get Connected
3. Launch the device’s Web browser interface
to check the connection status. Type
the Web browser. The User Interface will show
Connected when your device has completed
the activation process.
The first time you insert your NETGEAR 341U USB
Modem into an available USB port, it is designed to
automatically activate and connect to the Sprint
network.
Note: For optimal signal reception indoors, your
device should be as close as possible to an
outside-facing window.
4. In the Sign In field, enter the administrator
password (1 - 31 letters, numbers, and
symbols).
1. Turn on your computer and close all applications.
Note: The default password is “password”. It’s
recommended you change the password.
2. Insert the device’s USB connector into an
available USB port on your computer. Your device
should automatically activate and connect to the
Sprint network.
5. Click Sign In.
Note: The first time you connect your USB modem,
you will be prompted to install required drivers and
to accept the Terms and Conditions.
Manage Your Device
• From the Settings page, you can configure
your device and network settings, update your
software, reset your device to default settings,
and more.
Manage Your Device Using the
Web Browser Interface
Once connected, you can use the device’s Web
browser interface to view your data usage,
manage your network connection, view alert
messages, access the User Guide, and more.
Tip: In the top right corner of the Home page,
click Support > User Guide to view the online
copy of the User Guide.
1. With the device on and connected to your
computer, launch your Web browser.
The USB Modem’s OLED screen displays details
(connection status, roaming status, and GPS
status) and data usage for the current billing
period or connection session.
and then press Enter.
Note: The OLED shows
network or device alerts
for situations that require
your attention. The alert
remains on screen until it
is resolved. To view and
resolve alerts, launch the
Web browser interface.
• From the Home page, you can check your
connection status and data usage.
• From the GPS page, you can obtain your
current location coordinates. You can also
enable or disable GPS tracking, and choose
the tracking method being used.
Detailed
User Guide
Alerts
Manage
network
settings
Network
status
Data Usage
Account
Details
Manage Your Account
Online: www.sprint.com
From a Phone
• Make a payment, see your bills, enroll in
• Sprint Customer Service:
online billing
Dial 1-888-211-4727
• Check usage and account balance
• Business Customer Service:
Dial 1-888-788-4727
• See or modify the details of your Sprint
service plan
• Get detailed instructions and download content
Resources
troubleshooting and other resources, or go to
ForYour Device
• This Get Started guide to get you up and running.
• User Guide – View the User Guide online
• Updates – Your device is designed to check for
updates upon activation and then automatically
every 7 days.
• To manually check for updates, from your
the address bar to access the Web browser
interface. Click Settings > General > Software
and Reset, and then click Check for update. If
an update is available, an Install Now button
appears. Click Install Now.
Sustainability
Survey
At Sprint, environmental responsibility is more
than talk. We’re continuously working to reduce
our carbon footprint and decrease our use of
natural resources.
Please tell us what you think
about your new device.
We are interested in your initial impressions
of this new Sprint device. Within two weeks
of your device purchase, please go to the website
complete a brief survey. Your feedback will help
us provide the wireless features and services
you want most.
So where is my user guide?
To support our increased responsibility efforts,
we’ve put expanded instructional materials online
computer to access your complete user guide and
other support materials.
Thank you for choosing Sprint.
What else has Sprint been doing?
Plenty. To find out just what we’ve been up to, visit
This guide is printed with vegetable inks and
contains up to 30% post consumer paper.
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